YOU Massage Southampton FAQ

Frequently Asked Questions

You offer a lot of massages, what one should I book?

Any of our treatments from our wide range of therapies can be tailored around your individual needs. The style of treatment you select indicates the approach the therapist will take to your consultation and treatment. Our 3 most popular treatments are: ✔Holistic Massage will combine all therapies to balance, often softer, slower and more relaxing than deep tissue, includes Aromatherapy ✔Deep Tissue Massage targets deep layers to muscle to release tension, sometimes a little uncomfortable as the therapist breaks tension down ✔Sports Massage is more targeted for injury and chronic (long term) conditions and is a bit more active than Deep Tissue

Can I get a discount?

You can book a discounted treatment on presentation of your Student/NHS card. You can also ask us about our Block booking offers such as the "Buy 5 get 1 Free", or check our social medias or our online booking - Special offers section - to know what we are currently offering!

Do you offer.....anything else not listed on your site?

No!!! We only offer professional Massage and Therapies for the benefit of healing and relaxation so please please do not ask for 'anything else' because it upsets us greatly. We are fully aware that other establishments may offer an 'extra' service, so please, be sure you do your research and if that's what you are looking for, you will find it somewhere else, NOT here, where our therapists have spent years training and refining their practice.

Do you offer.....anything else not listed on your site?

No!!! We only offer professional Massage and Therapies for the benefit of healing and relaxation so please please do not ask for 'anything else' because it upsets us greatly. We are fully aware that other establishments may offer an 'extra' service, so please, be sure you do your research and if that's what you are looking for, you will find it somewhere else, NOT here, where our therapists have spent years training and refining their practice. Do not insult us by asking for anything else. Thank you! Glad we cleared that up!

Can I claim on my insurance?

The Therapists working with YOU Massage have a wide variety of qualifications. Many are as highly qualified as they come, so the chances are, if you have a suitable cover for Massage, Osteopathy, Acupuncture etc that, yes, we can match you with a Therapist so you can claim. Please be sure to inform us prior to booking that you are doing so as part of an insurance claim and forward us your insurer's details so we can be sure you have a treatment with a therapist with the right level of qualification and/or accreditation. Contact Us for more information.

Will the Massage hurt?

We know, people often say a 'Massage has to hurt to do you good' but that isn't always the case, when seeing an experienced therapist, the goal really is NOT to hurt you! That being said, the level of discomfort you will feel depends on several things. Discomfort during massage is normally associated with firm pressure, your therapist will discuss pressure with you and ask you to please let them know if you are uncomfortable at any time. Pain during a massage is like pain in exercise, it occurs when he muscles are not used to it and depends on your own individual pain levels and condition. If you have never had a Deep Tissue massage, or you have not had one in over a year, then this often is a little painful as the therapist will need to break the tension apart which in turn causes a rush of fluids to the areas which can cause a little inflammation = healing. The first deep tissue massage is always more uncomfortable than the rest. If you feel discomfort after a massage, please ice the area (something cold wrapped in a tea towel) for 10 min at a time for 24 hours after the treatment. If you are worried about pain or discomfort, or really just want to relax, we suggest a Holistic Massage and let your therapist know you would like a light - medium pressure

What do I wear? Or take off?

If you are having a Sports Massage or Osteopathy appointment, it is wise to wear 'sensible' underwear or gym clothes so the therapist can assess your posture if required, which is difficult to do in everyday clothes. During your massage, you will be asked to undress down to your underwear. Ladies, bra is optional, but we ask the straps to be underams please so we can freely work shoulders, you will be more comfortable with it off but that is personal preference. You will be covered with a large blanket. If you are coming in for a Thai Massage or Facial, we suggest soft and comfy clothes, as there will be no need to take these off.

Call Us

If you have any trouble finding what you need, please call on 02380 639747 and we will be able to help you.

What we can do for you?

With a wealth of experience between us in dealing with a range of ailments including: Muscular Tension, Muscle Knots, Muscle Spasm, Short Muscles, Scar Tissue, Skeletal Alignment, Fatigue, Swelling and Oedema, Stress, Depression, Anxiety, IBS, PMS, Sciatica, Endometriosis, Pregnancy related problems, Hyper-mobility, Chronic and Acute Injury, Neuralgia, Postural Problems, Migraines, Low Immunity, Skin Complaints and more….YOU can be assured you are in expert hands when you visit us.

We aim to offer services for all of your well-being needs and we continually grow and develop our practice. Our friendly reception team can guide you to the right therapy for you. We specialise in massage but we offer so much more than that, expert Osteopathy, Physio-taping, Acupuncture, Reflexology and Lymphatic Drainage will go a step further with your treatment; Pilates and Yoga Classes will encourage a better control of your health and well-being and our Couple’s and Group Workshops and private Nutrition or Postural consults will teach you all you need to know. Not to mention our custom facials and Aromatherapy oils to enhance your treatments to absolute perfection.

Providing exceptional Quality is at our foremost interest. We have mystery shoppers drop in for treatments and many of them become regular customers! If you’re not 110% happy with your visit, we will match you with another Therapist to ensure you get the perfect treatment for you. We get to know you and suggest and tailor treatments to help with any number of health and stress related concerns.