Welcome to our NEW online booking platform: Phorest. You can easily book all of our available services online. We are a very busy practice and are continually developing our services to be the best they can be, thank you for your support, fedback and patience as we adjust to our awesome new system
If you have Pre-Paid for your appointment, or you have a Gift Voucher, please phone us on 02380 639747 or email us to book your appointment, as the online booking system takes a 100% deposit which means your booking is instantly confirmed.
If you do book online, and you also have a pre-payment in place, we will issue you a credit or refund when you attend. Thank you
Services are likely to be restricted due to COVID-19. If you can't find your ideal appointment, please Contact Us
Step 2: Create an account (very easily) and add your payment card. You will be charged a 100% deposit (100% refundable if you Contact Us to reschedule with 48 hours notice, 50% refundable if you give us 24 hours notice)
Step 3: Complete the Pre-Screen Form, (and, New client Consultation Form if necessary) which will be sent to you via email or SMS, these are essential to gain entry to our premises, please aim to send them 48 hours before in case anything on your form effects your suitability for treatment
Step 4: Keep an eye on your emails and SMS notifications, we reserve the right to amend your booking but we will notify you of any changes. If you wish to reschedule your appointment with the same therapist, you can do so online (prior to 48 hours before your booking), otherwise, please Contact Us to reschedule or if anything changes to your health or cicumstances prior to your booking
- When you create your profile: include + select your preferred method of contact as we will use this to notify you.
- This will be SMS, Email or Push (via the app) notification - we will use this to verify your appointment details. We will not call you unless it is special circumstances
- We will work hard to assure your desired appointment and time, we are very much looking forward to your visit!
- We reserve the right to amend your booking time by 30 minutes upon acceptance - if you cannot be flexible with the start time of your bookng, please indicate this in your Appointment Notes - thank you.
- In rare cases, we may not be able to accommodate your requested time, we will let you know within 24 hours or, call you to discuss alternative options
- If you prefer to discuss your booking, please call us on 02380639747
Our standard Cancellation Policy applies for all online bookings, please assure you read the Cancellation Policy prior to committing to any booking, thank you.
If you have any queries, contact us and we can happily book your appointment for you
You can Call Us on 02380 639 747 or Text Us on 07527 630 116
Or Fill in the Form Below with your query and we'll get back to you as soon as we possibly can which should be the same day, thanks, chat to you soon! `
Please note, a consultation form is required on your first visit for any treatment; necessary to get a good understanding of you and tailor the treatment around your needs.
Due to additional cleaning and costs and reduced availability for business, our pricing structure has changed slightly as of 20th July 2020.
All massage treatments are now priced at the flat rate of £40 + £2 for PPE and are only available in 45minute blocks so we can stagger all appointments effectively.
New client consultation forms will be emailed to you and we require form completion and pre-payment and a pre-screening form prior to any appointments being confirmed.
We will no longer be offering any concession priced treatments. Sorry for any disruption this may cause.
We are allowing extra time for cleaning, but please be aware, treatment time may need to be reduced by approx 5 minutes as therapists adjust to the new protocal
Osteopathy and Acupuncture are available at £45 for 45 minutes, plus £2 for PPE.
We will not be offering any treatments outside of these services, no facials, hot stones, or other treatments that require equipment. We hope to be able to offer these in the future. Aromatherapy is offered at the therapist's discretion.
All therapists will wear mandatory PPE, and clients are asked to wear a mask, loose, clean clothing, and be prepared to follow all guidance provided by our caring team as we all adapt to the new, safe setup.
All treatments will be expertly tailored for your needs within safe parametres.
Thank you for your understanding and support.
If you have any trouble finding what you need, please call on 02380 639747 and we will be able to help you.